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Crisis Management

CrisisSometimes things can go from bad to worse.  Sometimes the worst case scenario happens. In times of crisis, it’s not just a matter of getting through it – how you handle the situation may have repercussions with long lasting effects.  Whilst the crisis could focus on any event, such as a letter bomb, a kidnapping abroad, sensitive information leakage, product contamination or theft of intellectual property, the potential for the main issues and the collateral concerns to catch you unaware is immense. In the spotlight of a 24 hour international media, your organization’s reputation is on the line and with such high stakes recovery can’t be left to chance.

As a key decision-maker or ‘controlling mind’ of the company, you must decide with your management team how the company will react to any such emergency. And in order to minimise the event's long-term impact, you and your team must react quickly and make the right decisions at a time when the organisation is at its most vulnerable, and therefore most liable to make mistakes. CrisisAdditionally, the actions you take under extreme stress can face scrutiny later in a court of law if it is deemed that you, as an individual, along with members of your management team at the time, failed in your duty of care by failing to perform effectively.

Prosecution could be the reality facing all UK organizations from this year when the British Government's new Corporate Manslaughter & Homicide Act comes into force. This new law will apply across the board to UK companies operating all over the world and will place responsibility firmly upon the shoulders of senior managers.

It is therefore important to have in place a system for managing such a crisis, with clearly documented and tested procedures, and teams who are well trained and rehearsed.

The key to effective Crisis Management is in the preparation and rehearsal of a corporate Contingency Plan, based on the worst-case scenario that empowers a skilled and practiced Crisis Management Team whose job it is to effectively minimize the effect a significant crisis would have on the organisation as a whole.

CrisisOur Risk and Crisis Management professionals have a background in high-risk UK law enforcement and military close protection operations in some of the world's most hazardous and risk-laden environments. Our team possesses the necessary real world experience to operationalize crisis and risk scenarios in order to minimize the event's impact.

Our experts will take you through the lessons learned from topical case studies by examining crises that hit the headlines with significant implications for those involved. Combining theory with practice your team will be put through their paces in a structured approach to learning, leading to Crisis Management Team exercises designed to challenge, stimulate and inspire. By the end of the course your senior managers will have practiced their response to a major crisis in a final extended exercise designed to equip you with a well drilled team, ready to act and implement your organization’s contingency plans in times of crisis.

The syllabus has been designed by academically qualified practitioners with many years of experience in managing crises coupled with up-to-date theory and knowledge of the best practices in organizational learning.

Contact us for more information contact@riskangels.co.uk