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Crisis Management

CrisisSometimes things can go from bad to worse.  Sometimes the worst case scenario happens. In times of crisis, it's not just a matter of getting through it - how you handle the situation may have repercussions with long lasting effects.  Whilst the crisis could focus on any event, such as a letter bomb, a kidnapping abroad, sensitive information leakage, product contamination or theft of intellectual property, the potential for the main issues and the collateral concerns to catch you unaware is immense.

As a key decision-maker or 'controlling mind' of the company, you must decide with your management team how the company will react to any such emergency. And in order to minimise the event's long-term impact, you and your team must react quickly and make the right decisions at a time when the organization is at its most vulnerable, and therefore most liable to make mistakes. CrisisAdditionally, the actions you take under extreme stress can face scrutiny later in a court of law if it is deemed that you, as an individual, along with members of your management team at the time, failed in your duty of care by failing to perform effectively.

Crises and disasters are low probability events but they place large demands on resources and have to compete against front line services. The key to effective Crisis Management is in the preparation and rehearsal of a corporate Contingency Plan, based on the worst-case scenario that empowers a skilled and practiced Crisis Management Team whose job it is to effectively minimize the effect a significant crisis would have on the organisation as a whole.


Crisis

In the spotlight of a 24 hour international media, your organization's reputation is on the line and with such high stakes recovery can't be left to chance. An effective crisis media plan will promote the interests of your organization, provide all target audiences with information and instill confidence in  your stakeholders. Your communication strategy will be built around your key messages, shaping perceptions and creating positive, dynamic relationships with media organizations.  Whether print, TV, radio or internet based, media oulets are under their own pressures to get the story out - and fast.  The media won't go away until they have their story, so either you provide the information they need or they'll find it themselves. We can help you to prepare your crisis media plan so that your organization can cope with media pressures during a crisis, remain the information source of choice and retain your influence on the headlines.

Our Risk and Crisis Management professionals have a background in high-risk UK law enforcement and military close protection operations in some of the world's most hazardous and risk-laden environments. Our team possesses the necessary real world experience to operationalize crisis and risk scenarios in order to minimize the event's impact.

Our experts will take you through the lessons learned from topical case studies by examining crises that hit the headlines with significant implications for those involved. Combining theory with practice your team will be put through their paces in a structured approach to learning, leading to Crisis Management Team exercises designed to challenge, stimulate and inspire. By the end of the course your senior managers will have practiced their response to a major crisis in a final extended exercise designed to equip you with a well drilled team, ready to act and implement your organization�s contingency plans in times of crisis.

The syllabus has been designed by academically qualified practitioners with many years of experience in managing crises coupled with up-to-date theory and knowledge of the best practices in organizational learning.

Contact us for more information contact@riskangels.co.uk